Terms and Conditions of Service
These terms govern your use of Zavernitholaq and establish the framework for our professional consultation relationship.
Effective Date: August 18, 2025
Service Agreement
By subscribing to our financial planning consultation services, you agree to these terms and conditions. Our services include personalized financial consultations, ongoing guidance, and support as outlined in your chosen subscription plan.
Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information during consultations to ensure appropriate guidance
- Maintain the confidentiality of any proprietary methodologies or materials shared during sessions
- Use consultation services in accordance with applicable laws and regulations
- Pay subscription fees promptly according to your chosen billing cycle
Acceptable Use
You agree not to engage in prohibited activities:
Prohibited Uses
- Sharing access to consultation services with unauthorized third parties
- Using consultation information for commercial purposes without written consent
- Attempting to reverse-engineer or reproduce our proprietary consultation methodologies
- Making false or misleading statements about our services or recommendations
Payment Terms and Billing
Subscription fees are billed monthly in advance. All fees are in Malaysian Ringgit and include applicable GST. Payment processing is handled securely through established financial services providers. Subscription modifications or cancellations require 30 days advance notice.
Service Modifications
We reserve the right to modify our consultation services, subscription plans, or pricing with 60 days notice to existing subscribers. Significant changes to service structure will be communicated clearly with options for existing clients.
Intellectual Property
All consultation materials, methodologies, and content remain the intellectual property of Zavernitholaq. Clients receive a limited license to use consultation insights for personal financial planning purposes only.
Our liability is limited to the subscription fees paid and excludes consequential or indirect damages
Termination
Either party may terminate the consultation agreement with 30 days written notice. Upon termination, access to ongoing consultation services ceases, though previously provided guidance remains valid for your personal use.
Dispute Resolution
We are committed to resolving disputes fairly and efficiently:
Arbitration Process
Disputes that cannot be resolved through direct communication will be subject to binding arbitration under Malaysian arbitration rules.
Arbitration Rules: Malaysian Arbitration Rules (AIAC Rules)
Arbitration Location: Kuala Lumpur, Malaysia
Alternative Dispute Resolution
For eligible disputes, clients may access the Malaysian Consumer Claims Tribunal for resolution.
Consumer Tribunal: Malaysian Consumer Claims Tribunal
Limitation of Liability
Our total liability for any claims related to consultation services is limited to the amount of subscription fees paid in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.
Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, government actions, or other unforeseeable events that prevent service delivery.
General Provisions
These terms constitute the complete agreement between parties regarding consultation services. The following additional provisions apply:
- These terms are governed by Malaysian law and subject to Malaysian court jurisdiction
- If any provision is deemed unenforceable, the remainder of the terms remains in effect
- Modifications to these terms require written agreement and appropriate notice to subscribers
Contact Information
For questions about these terms or our services, please contact us:
Company: Zavernitholaq
Address: 34 Jalan Sultan Ismail, Kuala Lumpur 50250
Email: info@zavernitholaq.com
Phone: +60 3 6880 2895
Last updated: August 18, 2025